Frequently Asked Questions

Below are frequently asked questions, you may find the answer for yourself

If you don’t find the answer you seek, please feel free to call us or fill our contact request form!

You must be a resident of the State of Illinois and remain a resident during the participation of the program. You must have one of the qualifying conditions and have a signed physician form, verifying this condition. Once you complete the Illinois Medical Cannabis patient application, you will send all necessary documents to the IL Department of Public Health. Stop into the dispensary to receive all of the necessary forms, or print them online. You can not hold a school bus permit or CDL and not be an active duty law enforcement officer, correctional officer, correctional probation officer or firefighter.

The Illinois Department of Public Health has 30 business days to review complete applications from the date the Department receives them. The Department has 15 days after an application is approved to issue a registry identification card. (Please note that it is currently taking patients 60-90 days to receive their medical cannabis card.)

All extensions must be done online. Follow this link https://medicalcannabispatients.illinois.gov/ to extend your registry card. You should begin your extension 45 day prior to the expiration date on your card, and have your extension completed at least 2 weeks before the expiration.

Your Medical Cannabis Registry Identification Card Application is valid for up to three years. If you currently have a registry identification card, which is valid for 12 months, you will not need to get your fingerprints taken or have your physician complete a physician certification, IF you return your extension information before your registry card expires.
At the end of each three-year period, you will be required to renew your registry identification card and submit new documentation, including, but not limited to a physician certification, photo, etc.

​Nature’s Treatment is District #7.

​No.  A veteran who has received treatment at a VA hospital is deemed to have a bona fide physician-patient relationship with a VA physician, if the patient has been seen for his or her debilitating condition at the VA hospital in accordance with the VA hospital protocols.

A qualifying patient who is a veteran and receiving medical care and treatment at a VA hospital must:

  • ​Be an Illinois resident and provide two valid items proving residency.
  • Have a qualifying debilitating medical condition.
  • Provide a copy of his or her U.S. Department of Veterans Affairs official hospital medical records requested on VA form 10-5345. If you have received care for your debilitating medical condition for more than 5 years at a VA facility, you must mark “OTHER” on VA Form 10-5345 under  “INFORMATION REQUESTED” then specify that you are requesting information about the treatment of your debilitating medical condition for the most recent 12-month period. Under “PURPOSE(S) OR NEED FOR WHICH THE INFORMATION IS TO BE USED BY INDIVIDUAL TO WHOM INFORMATION IS TO BE RELEASED” write “personal medical purposes.” Under “NAME AND ADDRESS OF ORGANIZATION, INDIVIDUAL OR TITLE OF INDIVIDUAL TO WHOM INFORMATION IS TO BE RELEASED” write your address. Once you receive your official medical records, you must submit the medical records with your application.
  • Provide a copy of his or her DD214 or equivalent certified document indicating character and dates of service.
  • Submit a non-refundable application fee with the signed Registry Identification Card Application to the Illinois Department of Public Health Division of Medical Cannabis.

There are clinics in the surrounding area that are helping qualified patients to get their card.  For more information on these clinics, call or stop in and speak with a Wellness Consultant.

A designated caregiver is a person who is selected by a qualifying patient as the person authorized, on the qualifying patient’s behalf, to possess, obtain from a certified medical cannabis dispensary, dispense and assist in the administration of medical cannabis. Caregivers must enroll in the program. A designated caregiver is issued a medical cannabis registry identification card that allows him/her to possess up to 2.5 ounces of medical cannabis on behalf of their patient. It is not legal for caregivers to consume, by any means, medical cannabis that has been dispensed on behalf of a registered qualifying patient.

​No.  A caregiver may only serve one patient.

​If a registered qualifying patient or designated caregiver becomes aware of a theft, loss or destruction of his or her registry identification card, he or she must call or email the Illinois Department of Public Health Division of Medical Cannabis immediately and then complete a change of information form and send it to the program. This must be done within 10 business days of the discovery. The fee to apply for a registry identification card replacement is $25.

No. The State of Illinois does not recognize out of state medical cards.

No.  Medical cannabis is not covered.

It’s simple!  Either call or e-mail us your information including full name, date of birth, phone number, address and your patient registry number, this starts with QP. We will fill out the paperwork for you and assist with sending it to the state.

Products are only available to Illinois Residents, 18 years and up with a State Issued Medical Marijuana Card. All orders must be paid in cash at pickup. Dismiss